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Question By
Unsolved

Tails apparently it doesn't save the changes

francescomulassano1

Dec 19th, 2022 01:24 AM

I'm trying tails to quickly make a mockup. If I save the changes and watch the preview, I see the original texts and colors of the block used as a starting point.

And when I add a new block, the one previously inserted loses all changes... both in texts and styles.

francescomulassano1

Dec 19th, 2022 02:22 AM

Also, exporting html, export the original blocks and not the custom content or personalisation

tnylea

Dec 19th, 2022 05:53 AM

Hey Francesco,

Sorry that you are experiencing this issue. I confirmed that your project was not saving correctly. I'm going to replicate this on my local machine and then figure out a solution. I'm assuming that there is some malformed HTML on the page, but I'll make sure to investigate.

I bet if you create a new project, you'll see that it will indeed save, but let me get back to you with a solution 😊

It may be something that we'll need to fix on our end as well so that way this does not happen again. Be in touch shortly.

Thanks!

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1
francescomulassano1

Dec 19th, 2022 06:00 AM

I'm doing a new project, there wasn't anything in particular but I hope it helps to find a possible bug

francescomulassano1

Dec 19th, 2022 12:51 PM

help, I've created my home page then a second page (that appear to be equal to the home page), modified and... now both home page and this page looks the same. I have lost my homepage...

francescomulassano1

Dec 19th, 2022 12:58 PM

it is definitely a bug because even a third page if modified, always modifies the same...

francescomulassano1

Dec 19th, 2022 01:12 PM

restored my home page thanks to the history but all the pages rolled back and they are all the same...

francescomulassano1

Dec 20th, 2022 05:18 AM

@tnylea any advice on this issue?

tnylea

Dec 20th, 2022 07:05 AM

Hey @francescomulassano1,

I was able to confirm an issue we were having with the platform and that should be fixed. It was a strange use-case that would happen in some projects.

Here is a brief overview. Someone drops a few blocks on the canvas, before it is saved they make an edit to a current template and it saves to the database. Long story short these blocks were sending to the server as an array instead of an object, which caused some weird behavior. We've fixed this issue and made sure to pass them as an object in all instances to prevent any weird behavior from happening.

Let me know if those issues you were experiencing have been resolved. I went ahead and duplicated a project of yours and retried them and they all seem to be loading and saving correctly.

Sorry about this issue and thanks for helping us uncover this bug. Keep me posted and let me know if it's working better on your end.

Hope you have a great day! Talk to you soon.

francescomulassano1

Dec 20th, 2022 07:31 AM

it doesn't works when i open tails, i se the alèhalab project already opened if i click on PAGES it crashes if i click on previews url is .devdojo.site and i get 'this site can't be reached' if i open History, it crashes...

i've lost my work :-(

Now i try to start a whole new project from scratch can you please remove my 2 projects? i can't find how to remove the projects

francescomulassano1

Dec 20th, 2022 07:47 AM

another question, is it possible to copy pages? for example, export-> copy html and the in the new page paste-> html