Payment made but subscription remains free

Solved
thelesson-souza

Oct 27th, 2020 05:17 PM

Hello, I paid the monthly plan yesterday but my subscription is still free. Please check what happened or refund my money spent. Thank you

tnylea

Oct 27th, 2020 10:16 PM

Best Answer

Hey @Thelesson-souza,

You should be good to go now. Sorry, there was an issue with some legacy code that linked your subscription to an old account. I went ahead and fixed this 🙌

Let me know if that works and if you have any other questions :)

thelesson-souza

Oct 27th, 2020 10:47 PM

is now functioning normally. Thank you!