Double charged
Hey Bobby,
I would prefer if this question stayed with the DevDojo team since it is a screenshot of my PayPal, albeit there is no identifying information.
I created this because my PayPal is showing 2 separate transactions for my Dev Dojo membership. How many charges do you see on your Paddle Account Dashboard?
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However, this screenshot shows only one transction lol.
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Hi there,
Indeed, it looks like that there were two separate subscriptions associated with your account but they were with different email addresses.
I've gone ahead and cancelled the duplicate one and issued full refunds for the duplicate payments.
Sorry for the inconvenience caused here. It looks like that this started 2 months ago and there were only 2 duplicate charges which have been fully refunded.
Btwm for abt sensitive information questions, feel free to submit tickets by sending an email to [email protected] instead of the public forum.
Let me know if anything else pops up!
Best,
Bobby
Thanks Bobby.
I assumed this happened when I started logging in with my username and not GitHub account. Removing that email from my GitHub also messed up my GitHub student dev account lol and had to have that fixed as well.
I have since added back the email to my GitHub.
That would indeed explain it! Let me know if you notice anything like that again and I'll make sure to sort it out asap!
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