PLATFORM
  • Tails

    Create websites with TailwindCSS

  • Blocks

    Design blocks for your website

  • Wave

    Start building the next great SAAS

  • Pines

    Alpine & Tailwind UI Library

  • Auth

    Plug'n Play Authentication for Laravel

  • Designer comingsoon

    Create website designs with AI

  • DevBlog comingsoon

    Blog platform for developers

  • Static

    Build a simple static website

  • SaaS Adventure

    21-day program to build a SAAS

Question By
Unsolved

Wave paddle problem

habetech

Feb 23rd, 2023 05:07 AM

I have a problem when I set up a paddle account, I did everything according to the documentation, when I create new packages and enter their id and try to register and subscribe to one of the packages, I get the following result "Page Not Found Sorry, the page you were looking for could not be found. Contact support"

bobbyiliev

Feb 23rd, 2023 08:11 AM

Hi there,

Is it an error on the Paddle side or an error from Wave?

It sounds like that the Plan ID might not be correct, also make sure that you've created a subscription plan in paddle rather than a standard product.

If you are still seeing the problem after that, would you mind providing a screenshot of the plan settings in Wave and the error that you are getting?

habetech

Feb 23rd, 2023 08:12 AM

my domain name still have status pending in Verify my account section maybe is that a problem?

bobbyiliev

Feb 23rd, 2023 08:37 AM

Yes, that is quite possible to be the problem.

In the meantime I could suggest testing this with a sandbox account instead to verify that this is not a problem on the Wave side.

habetech

Feb 23rd, 2023 10:02 AM

biling_test.png

here I just tested on the sandbox version, everything works as it should

habetech

Feb 23rd, 2023 10:03 AM

seems to be a problem with account verification on the live version

bobbyiliev

Feb 24th, 2023 01:33 AM

That would indeed explain the problem. I could suggest getting in touch with the Paddle support team so that they could assist you with the verification.

Let me know how it goes!