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Pro subscription not activated

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abeltje ・

Oct 1st, 2023 05:50 AM

Dear Devdojo Team,

I recently purchased a pro subscription, but I had not created an account prior to making the purchase. Subsequently, I went ahead and registered an account using the same email address that I used for the pro subscription purchase. I opted for GitHub sign-up since email sign-up was not available, and my GitHub email address should be visible.

However, I noticed that the pro subscription has not been activated on my account. I kindly request your assistance in resolving this matter.

Thank you in advance for your prompt attention to this issue.

Warm regards, Abel

bobbyiliev ・

Oct 1st, 2023 06:52 AM

・

Best Answer

Hi there!

Sorry for any inconvenience caused! This should now be all sorted out for you.

Let me know if anything else pops up!

Best,

Bobby

abeltje ・

Oct 1st, 2023 07:14 AM

Thanks Bobby! Everything is working now.

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