Pro subscription not activated

Solved
abeltje

Oct 1st, 2023 05:50 AM

Dear Devdojo Team,

I recently purchased a pro subscription, but I had not created an account prior to making the purchase. Subsequently, I went ahead and registered an account using the same email address that I used for the pro subscription purchase. I opted for GitHub sign-up since email sign-up was not available, and my GitHub email address should be visible.

However, I noticed that the pro subscription has not been activated on my account. I kindly request your assistance in resolving this matter.

Thank you in advance for your prompt attention to this issue.

Warm regards, Abel

bobbyiliev

Oct 1st, 2023 06:52 AM

Best Answer

Hi there!

Sorry for any inconvenience caused! This should now be all sorted out for you.

Let me know if anything else pops up!

Best,

Bobby

abeltje

Oct 1st, 2023 07:14 AM

Thanks Bobby! Everything is working now.

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