How do I cancel my subscription w/o instantly being downgraded after paying for a month subscription?

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chriscelaya

Jan 21st, 2022 09:15 PM

I really like the content here. Although it might be a bit advanced for me since there's no detail regarding requisites or dependencies prior to installation. My plan was to continue exploring until I've learned enough for the Pro Tool courses. Like many of us, I work a full time job and have to limit the time spent learning development.

In a way, I'm a bit salty now that I read my account will instantly be downgraded upon cancelation. That's a pretty crummy business model and puts your community members in a bind.

If I paid for a month subscription, I expect to receive what I've paid for.

Thanks

Chris

bo-iliev

Jan 22nd, 2022 08:28 AM

Best Answer

Hi Chris,

I have gone ahead and canceled your subscription and your account will still be on a Pro plan until the paid month has ended.

Thank you for your feedback about the cancelation procedure. If you need anything else just let me know.

Thanks,

Boyan

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2
chriscelaya

Jan 22nd, 2022 04:07 PM

Hello Boyan,

Much appreciated!

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1
claudio1

Feb 1st, 2022 06:49 AM

Please, do the same with my account, thank you

claudio1

Feb 1st, 2022 06:51 AM

Please, do the same with my account, thank you. The reason I cancel is because you guys use paddle and when I applied, they denied me. I am based in the USA with 2 LLC's, both agencies and have processed over 1M in stripe with zero problems. Why you guys don't make dev dojo stripe compatible?

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1
bobbyiliev

Feb 1st, 2022 07:21 AM

Hi @claudio1,

We will shortly take care of the cancelled your subscription and your plan will be downgraded at the end of the billing period.

Can you clarify your inquiry a little bit, are you referring to Laravel Wave rather than the DevDojo website itself?

If this is the case, you could use the changes from this pull request here which contains the Striple compatibility:

https://github.com/thedevdojo/wave/pull/38

For any billing questions please email support[@]devdojo.com

Best,

Bobby

craig-brittain

Feb 2nd, 2022 08:05 AM

How do I cancel my subscription?

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2
bill-asher

Feb 3rd, 2022 11:23 AM

How do you cancel your subscription? It says I have the Pro Plan but can upgrade to Pro. Yet no cancel options? Thanks

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1
bobbyiliev

Feb 3rd, 2022 11:40 AM

Hi there Bill and Craig,

Both of your accounts have been downgraded and your subscriptions have been cancelled.

You should also receive emails confirming the cancellation.

Let me know if you have any other questions.

For further billing questions, please reach out to support[@]devdojo.com

Best,

Bobby

mvslegt

Mar 13th, 2022 03:45 AM

Could you cancel my pro subscription as well please. I don't have the time to take full advantage of this right now.

Kind regards, Marcel

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1
bobbyiliev

Mar 13th, 2022 04:21 AM

Hey @mvslegt,

I've just gone ahead and canceled your subscription! Let me know if anything else pops up!