Paddle Setup
Hey there.
I was setting up Paddle today and I removed and renamed the plans to Elite, Pro, and Basic. I set up the plans in paddle and even copied over the plan ID to the proper plans.
The plans appear on the front end however, the sandbox env no longer works and when I click a plan it tells me the page cannot be found? Below are my .env variable for paddle along with a screenshot showing the sandbox product url with a 404 error.
When I take the sandbox url and open it in a browser it tells me there is no products? I just made them lol.
PADDLE_VENDOR_ID=174947
PADDLE_VENDOR_AUTH_CODE=2feadf3b02372ff10dec0d48730aefb086f1ba3da11a46c141
PADDLE_ENV=sandbox
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In the URL I can see that it is trying to pull the product-# 844517 which is a subscription plan with paddle, not a product. I assume I have to release the product for this to work? The documenatation does not cover this aspect. It only covers setting up Paddle in Wave. Having the paddle information in .env does not make it work right away.
Long story short, I deleted the plans and made my own and now sandbox wont work at all.
You need to Create a subscription plan not a product. Click Subscription Plans instead of *Products in your Catalog, it's right below Products in the navigation.
After you've saved your plans the plan ID will be shown in the table of plans.
They are subscription plans though.
I figured out the issue I believe. I had entered my subscription plan ID's before my domain was approved. I removed the ID's and the sandbox works just fine.
I had entered my subscription plan ID's before my domain was approved.
That is correct, sandbox mode works fine without account verification for IDs created under sandbox-vendors.paddle.com. To actually sell live with Paddle you need to complete it's Account Verification.
2
Hi, I am new to wave and also paddle.
I setup a paddle sandbox and also live account after 8th of august and it seems I don't have the subscriptions plans in my paddle account, only products.
I also read paddle has a new type of billing account. Does that mean I cannot use wave for now? and are there any plans to update wave soon? Thank you!
Hi there,
This is quite strange. I’ve just checked and it seems like that the subscription plans option is still there:
Also according to their docs the subscription payment model is still fully supported:
https://www.paddle.com/help/start/intro-to-paddle/does-paddle-support-subscription-based-sales-models
Would you mind sharing a screenshot of your paddle dashboard with the missing option?
Hi Thank you for the quick reply.
I have this. 
I only have products and from there I can make a recurring product but when linking the ID to the wave plan it doesn't seem to work.
I read a couple of days before on paddle that from 8 august onwards all account are billing accounts. I tried to look it up but cannot find it now. But I guess new accounts don't have access anymore to the classic view as I also cannot switch. I created my account after 8th of august.
Thank you for reporting this! I’ll do some investigation and see if I can patch Wave to work with this new limitation from Paddle! I’ll keep this thread posted.
1
I've started working on a PR to upgrade Wave and adapt it with the new Paddle changes:
https://github.com/thedevdojo/wave/pull/100
However, this might take a while as their new API version has a lot of changes.
1
Hey!
While this is still work in progress, I've reached out to paddle to point out that their sudden switch might be a problem for other tools as well.
They just got back to me with:
Thank you for all the details, I completely understand your concern. Can you please let me know which accounts you need to change to Paddle Classic, so I can check with the team the possibility of change it? I'm afraid we can't add a rule to have new accounts using Paddle Classic by default, but once you create the account, I can work with the team to see if it can be downgraded. I look forward to hearing from you.
What you could do is to reach out to their support team and ask them to change your account to Paddle Classic so that you could already start using Wave.
Alternatively, you could wait for the PR to be ready instead!
1
Thanks for the update!
I appreciate the active work in progress and thanks for the tip.
I just contacted the support team to check if my account can be switched.
Hi, I have been in contact with support team to change my account but they take unnecessary email conversations to make this happen.
In the meantime how far is the progress for the update? If it's almost finished I don't bother anymore to change my account.
Let me know thanks!
Hi all!
I've made some progress with the refactor for the new Paddle billing API:
https://github.com/thedevdojo/wave/pull/100
This still needs refinement, but if anyone wants to give it a try and share any feedback that will be very helpful!
I can give it a go, since I started this conversation lol and probably have the most experience out of everyone asking about it.
I'll luk Bobby.