My pro account
Hey fellas,
I think something happened to my account, I am not sure but I was charged $15 Oct 5th for DevDojo Pro but this app is telling me I cancelled it in Sept?
I can send proof of the charge if need be but did not upload it here.
Hi,
Sorry for any inconvenience caused here! I found that payment and issued a full refund for it.
I've also gone ahead and made sure that this will no longer happen.
Let me know if you have any other questions.
- Bobby
1
Well, I wanted the membership but it is all good. Thank you Bobby. I will just do it again. Does it tell you why it was cancelled or was there a payment issue?
Ah ok, I thought that you wanted to cancel your account but still got charged, sorry for the misunderstanding!
It looks like that there were a few failed payments during the auto renewal which caused the account to be downgraded.
1
Ok I will make sure it gets paid moving forward, thank you!
1
Thank you for your continuous support by being a pro user! 🙏
1