Jan 5th, 2023 04:19 AM

I see that second time paymet for subscription failed, i just check the card and the data are ok. What should i do?


Jan 5th, 2023 05:59 AM

Hey there,

I've just checked this and it seems like the problem is the following:

The transaction has been declined by the customers bank.

It is best to get in touch with your bank and cross-check with them why they are declining the transaction.

Let me know how it goes!




Jan 10th, 2023 03:24 AM

Best Answer

I've noticed that the payment has succeeded and you are back on a Pro plan! Thank you for your continued support 🙌


Jan 18th, 2023 01:55 AM

Hello, strange behavior regarding my account, i have payed for pro...but after few days is see that is not anymore, and i just check is no refund or something like that.


Jan 18th, 2023 02:09 AM

Hey there! This should be fixed now! Let me know if anything else pops up!