Question By
Unsolved

Payment Processed (No Access on Pro Features)

davor ・

Nov 23rd, 2021 11:57 AM

I have made a payment with PayPal which has been processed by Paddle.net. I do not have access to the Pro subscription features. Please help!

vincent3 ・

Nov 25th, 2021 09:20 AM

Same issue with my payment! can anybody look at it

bobbyiliev ・

Nov 26th, 2021 02:09 AM

Hello,

Both of your accounts should be already upgraded.

Best, Bobby

bobbyiliev ・

Nov 26th, 2021 04:57 AM

Hi Steen,

Your account should also be a Pro one already. Let me know if anything else pops up!

davor ・

Sep 16th, 2022 02:31 AM

Hello, I would like to cancel my pro subscriptions on DevDojo but under settings page button for downgrading to basic plan is not working. Please can you help me. Tnx in advance. Davor Margan

bobbyiliev ・

Sep 18th, 2022 10:04 AM

Hey there,

Sorry about that! I've gone ahead and cancelled the pro subscription for you now. Let me know if anything else pops up!