How do I cancel my subscription

amy-schillerstrom

February 21, 04:23 PM

I have looked everywhere it seems and cannot cancel my pro subscription. Any one know where to go in settings???

Select One:
bobbyiliev

February 22, 06:27 AM

Hi there,

You can do that by following these steps:

  • Go to settings
  • Click on Subscriptions
  • Click on the Basic Plan

Regards, Bobby

Select One:
amy-schillerstrom

February 22, 06:52 AM

Hi - that button is not functioning. I only have an upgrade to pro button.

1
Select One:
tnylea

February 22, 07:46 AM

Hey Amy,

I went ahead and cancelled your account and refunded your last payment. Sorry about that, it looks like this subscription was using our old billing system.

You should be receiving an email cancellation receipt. Let me know if you have any questions and thanks again.

Talk to you later.

Select One:
derekbuntin

February 26, 09:14 PM

Hi Tony,

I just sent you a message regarding the same issue.

I made a payment late last year and noticed today that I've been put onto a basic account, I'm also still on the old billing system.

Thanks

Derek

Select One:
ivo-pauly

February 27, 06:18 AM

Same here!

Problem is still not solved, please remove subscription from my account as well.

Select One:
tnylea

March 1, 06:03 PM

Hey @derekbuntin and @ivo-pauly. I've went ahead and cancelled your subscription in stripe so you will no longer be billed.

I'm going to keep you both as a Pro subscription for a year. Thanks for your support.

@derekbutin. I see that you actually have a Pro account, but you may not see that in the billing info. If you have this badge next to your avatar.

Screen Shot 2021-03-01 at 6.02.17 PM.png

Your account is pro. Let me know if you are able to access everything. Thanks again for your patience and support on this issue.

Hope you guys have a great day.

1
Select One:
Write
Preview
Help

Markdown Basics

DevDojo uses Markdown syntax for writing posts, commments, and other content throughout the site. Below you will find some commonly used markdown syntax. For a deeper dive in Markdown check out this Cheat Sheet


Bold & Italic

Italics *asterisks*

Bold **double asterisks**


Code

Inline Code `backtick`

Code Block

```
Three back ticks and then enter your code blocks here.
```

Headers

# This is Heading 1
## This is Heading 2
### This is Heading 3
#### This is Heading 4
##### This is Heading 5

Here is an example of how each heading will looks

Heading 1

Heading 2

Heading 3

Heading 4
Heading 5

Quotes

> type a greater than sign and start typing your quote.

Links

You can add links by typing the alt text inside of [] and the link inside of (), like so:

[links](https://devdojo.com)

Images

You can add images by selecting the image icon, which will upload and add an image to the editor, or you can manually add the image by adding an exclamation !, followed by the alt text inside of [], and the link inside of (), like so:

![alt text for image](https://cdn.devdojo.com/images/image.png)

Embedding Codepens

You can also embed a codepen pen by writing the following:

{% codepen https://codepen.io/your/pen/url %}

You may also choose the default tabs you wish to show your pen by writing the default-tab like so: (default is result)

{% codepen https://codepen.io/your/pen/url default-tab=result,html %}


Embedding YouTube Videos

You can also embed a YouTube video by writing the following:

{% youtube VIDEO_ID_HERE %}


Embedding Katacoda Terminal

You can also embed a Katacoda Terminal by writing the following:

{% katacoda %}

You may also choose if the terminal should float at the bottom of the page or be embeded in the post itself by writing float like so:

{% katacoda float %}


Embedding Asciinema

You can also embed an Asciinema video by writing the following:

{% asciinema YOUR_VIDEO_ID %}

You may also choose if the video should be added as an alternate rel tag, so it could later on be played with the `asciinema play https://devdojo/post-name` command, with the rel argument like so:

{% asciinema YOUR_VIDEO_ID rel %}

That's about it. It's time to start crafting your story.

Please login, or signup to write a response.

Back to DevDojo