Work
Six projects from the past three years. Each one started with a brief that turned out to be describing the wrong problem.
All projects
Fintech, health, commerce, and the occasional identity system.
Harbor
A payments dashboard for finance teams moving money across eleven currencies — rebuilt around the reconciliation work people were actually doing.
Support tickets about onboarding fell 64%
Meridian
A companion app for people managing a long-term condition, designed around bad days rather than the demo-friendly good ones.
Thirty-day retention nearly doubled
Cobalt
An identity system for a developer tools company that had outgrown the logo its founder drew in a text editor.
One system across docs, product, and print
Fieldnotes
A reading and annotation tool for researchers, built around the argument you are assembling rather than the documents you are storing.
From a file manager to a thinking tool
Northwind
A storefront for an outdoor outfitter whose products are chosen on specification, not on lifestyle photography.
Returns from sizing fell by a third
Relay
A design system and a rebuilt first-run experience for a logistics platform used by dispatchers on twelve-hour shifts.
Time to first dispatch cut from days to hours
Tell me what you are building.
If you have a product that is nearly right and stuck, or a blank page and a deadline, I would like to hear about it. A first call is thirty minutes and costs nothing.
Open for two projects this spring