Pricing

Sheet 04 · rates from Sep 1, 2026

Pay for events, never for seats.

Invite the whole company — support, design, the founder who likes graphs. The bill is the events your apps send us, and nothing else.

Two months free on yearly · every plan keeps every feature

  • Solo

    $0 per month

    no card, no expiry

    One developer, one app, and enough events to catch the bugs that matter.

    • 5,000 events a month
    • 30-day retention
    • Stack traces with source context
    • Email and Slack alerts
    • Every SDK, no seat limit on viewers

  • Team

    Most teams

    $29 per month

    billed monthly · cancel from the dashboard

    The plan most web teams stay on: traces, releases and on-call routing.

    • 250,000 events a month, then $0.14 per 1,000
    • 90-day retention, 30-day traces
    • Request traces and slow-query spans
    • Releases, suspect commits, auto-resolve
    • PagerDuty, Jira and GitHub two-way
    • Unlimited projects and teammates

  • Business

    $99 per month

    billed monthly · cancel from the dashboard

    For teams with a compliance review and more than one product to watch.

    • 2,000,000 events a month, then $0.09 per 1,000
    • 1-year retention, 90-day traces
    • Session replay on every exception
    • SSO with SAML, SCIM provisioning
    • Audit log and data-scrubbing rules
    • Support answers inside 4 business hours

Enterprise

Custom

For teams with their own retention rules, a private region or a procurement team that needs a call before a card.

  • Unlimited events, retention you set
  • SSO, SCIM and audit export
  • A named engineer on your Slack
Talk to our team

What each plan includes

Nothing here is priced per seat. Read anyone in, and pay for the events you send.

Feature Solo Team Business
Events a month 5,000 250,000 2,000,000
Event retention 30 days 90 days 1 year
Request traces Not included 30 days 90 days
Session replay on an exception Not included Not included Included
Alert routing Email, Slack Slack, PagerDuty Escalation policies
Projects 1 Unlimited Unlimited
SSO with SAML and SCIM Not included Not included Included
Support answers within Community 1 business day 4 business hours

Events over a plan’s allowance bill at that plan’s per-1,000 rate, measured on the first of the month.

Questions about the bill

If yours is not here, write to us. An engineer answers, and they have read the billing code.

[email protected]

Weekdays, 6 AM – 6 PM PT

What counts as an event?

One exception, one message you send us on purpose, or one sampled transaction. A grouped issue with 1,284 occurrences is 1,284 events; reading it as many times as you like costs nothing.

What happens when we go over?

Nothing breaks. Events keep arriving and the overage is billed at your plan’s per-1,000 rate on the first of the month. Set a spend cap in the dashboard and we stop accepting events instead.

Do you charge per seat?

No. Invite the whole company, including the people who only read dashboards. The bill is the events you send and nothing else.

Can we drop events before they leave our servers?

Yes. The SDK scrubs fields by name or pattern before anything is sent, and server-side rules drop the rest. Card numbers and auth headers are scrubbed by default.

Where does the data live?

In US regions, on Artisan’s own infrastructure. Business plans can pin a project to us-east or us-west, and Enterprise can have a region of its own.

How do we cancel?

From the billing page, in one click, at any time. We bill for the month you are in and never for the next one, and your data stays readable for 30 days after that.

Start on the free plan. Move when it hurts.

5,000 events a month, no card, no expiry. Most teams install the SDK and see their first grouped issue in under five minutes.

Start on Solo Book a demo