Customers
Crews who stopped answering the phone at dinner.
Three of the 1,286 crews on Arrive, and the numbers their own books report a year later.
See what it costs
Brightwire Electric · Residential electrical · Raleigh, NC
Six trucks, and nobody answers the phone at dinner
Brightwire booked 31% more jobs a week in its first quarter on Arrive, without adding a truck or an office hour.
- 31%
- more jobs booked per week
- 6.5
- hours of phone time back, weekly
- 1 in 34
- no-shows, down from 1 in 8
Read the story
Rivera Plumbing · Columbus, OH
Three trucks that stopped crossing town twice a day
Rivera cut 1 hour 40 minutes of daily driving by letting the calendar decide which slot a customer is allowed to book.
1 hr 40
less driving per truck, per day
Read the story
Tidewell Cleaning · Boise, ID
Deposits ended the no-shows on first-time cleans
Tidewell went from two wasted trips a week to about one a month by asking $45 up front on a first clean.
$3,180
of wasted trips avoided each month
Read the story
What the crews report a year in
Figures from the shops themselves — their own registers, their own arrival times — not from a survey we wrote.
- 212,480
- jobs booked through Arrive in August
- across 38 states
- 31 %
- more jobs booked per week
- median crew, first quarter on Arrive
- 1 in 31
- no-shows once a deposit is asked for
- up from 1 in 9 without one
- 4 hrs
- of phone time back every week
- self-reported, 1,286 crews
Your week, a month from now
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Marco · Rivera Plumbing
On my way. About 20 minutes out.