Welcome to the Product Support Category

devdojo

Mar 5th, 2017 10:45 PM

This category is going to be dedicated to anyone who needs product support from the products in our product section.

If you are reading this before you see the product section sorry about that. We'll have it up soon.

Anyone who is a subscriber will be able to post in this category and will receive priority support over other questions or issues related to any products.

Thanks!

traian-anghel

Mar 13th, 2017 04:30 PM

Hello! I bought GeekShop, I upload up files on the server, but i do not see the install screen! What to do?

devdojo

Mar 13th, 2017 04:37 PM

You need to point your host to the public folder. The domain should point to the /public folder of the app.

If you visit: http://www.notsafeforthewallet.com/public you can see that it is bringing up the loader, but you do not want the domain to include /public which is why you point the domain to look at the /public folder.

Let me know if you need assistance with this.

Thanks.

devdojo

Mar 13th, 2017 04:40 PM

If you send me a message through the help page: https://devdojo.com/help I can help you get that setup :)

Thanks!

traian-anghel

Mar 13th, 2017 04:48 PM

Thank you! In the last step, Install button is not visible, although all permissions are 775!

devdojo

Mar 13th, 2017 05:02 PM

You should actually change the URL so that it points to the public directory before the install. If you send me a message through help I can help you get it installed.

To try the install again you'll need to remove a file located at /storage/installed, if you remove that file you can go ahead and try the installer again.

But go ahead and send me a message and I can help you further if you'd like :)

traian-anghel

Mar 13th, 2017 07:39 PM

I installed the script, but the front-end images are not displayed. Also, back-end images are not displayed, and the content is not formatted CSS ... I'm disappointed!! Please verify!

mark

Mar 13th, 2017 07:44 PM

For me it looks like the storage symlink have not been created successfully. Maybe php artisan storage:link would solve this?

devdojo

Mar 13th, 2017 07:49 PM

Traian-anghel,

If you login to the admin section you will probably see a message that says the Symlink does not exist. If you click on that 'Fix it' button that should resolve it for you. Keep me posted :)

Additionally, if you contact me through the help section I'll give you some free installation help since you are a subscriber. Thanks and keep me posted.

traian-anghel

Mar 13th, 2017 08:04 PM

Thanks! I can not execute commands in the command line. I have access to cPanel only! However, the installation script is completed! Why the installation did not go right?

devdojo

Mar 13th, 2017 08:11 PM

Ok, we can still perform that symlink by clicking on the 'Fix it' button in the admin. Have you tried that solution? Let me know :)

Thanks

traian-anghel

Mar 13th, 2017 08:20 PM

Please, enter you in admin and fix it!

devdojo

Mar 13th, 2017 08:52 PM

Ok, I'm trying to help you out here. I just sent you an email please respond.

traian-anghel

Mar 14th, 2017 05:36 PM

I answered the email. Please help me if is possible. I mention that I am on a shared hosting provider. If the script did not work properly, I quit!

mark

Mar 14th, 2017 06:47 PM

@Traian-anghel: I do not know what you and @admin have been emailing about. But does your shared hosting provider not support symlinks?

If that is the case a fix is to change the configuration, open up config/filesystems.php and change the public disk to the following:

'public' => [
    'driver' => 'local',
    'root' => public_path('storage'),
    'url' => env('APP_URL').'/storage',
    'visibility' => 'public',
],

Then make sure that you create the folder public/storage.

Please note after this, the existing MEDIA FILES will not work, so if you go to edit your user you should be able to upload a new one, and that should work.

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