Geekshop - issue with sending mail

Posted In Product Support
  • andrey-fd 2 years ago
    Hi! When pressed "Send Password Reset Link" im getting following error:
    
    FatalThrowableError in CssToInlineStyles.php line 111:
    Class 'DOMDocument' not found
    
    In which direction I should digg?

    Hi! When pressed "Send Password Reset Link" im getting following error:

    FatalThrowableError in CssToInlineStyles.php line 111: Class 'DOMDocument' not found

    In which direction I should digg?

  • devdojo 2 years ago
    Take a look at this solution here: [https://devdojo.com/forums/discussion/general/geekshop-reset-password-problem](https://devdojo.com/forums/discussion/general/geekshop-reset-password-problem)
    
    Let me know if that helps. If not I can help you out further :)
    
    Thanks. Talk to you soon.

    Take a look at this solution here: https://devdojo.com/forums/discussion/general/geekshop-reset-password-problem

    Let me know if that helps. If not I can help you out further :)

    Thanks. Talk to you soon.

  • jawad-ali 2 years ago
    Hi, I am getting this error when pressed "Send Password Reset Link" 
    
    Swift_TransportException in AbstractSmtpTransport.php line 383:
    Expected response code 250 but got code "530", with message "530 5.7.1 Authentication required
    "
    
    please guide me how to resolve thi sissue

    Hi, I am getting this error when pressed "Send Password Reset Link"

    Swift_TransportException in AbstractSmtpTransport.php line 383: Expected response code 250 but got code "530", with message "530 5.7.1 Authentication required "

    please guide me how to resolve thi sissue

  • devdojo 2 years ago
    Hey Jawad,
    
    Please check this link which will show you how to configure email for your app: https://devdojo.com/forums/discussion/general/geekshop-reset-password-problem
    
    Let me know if that helps. If not, we'll be in touch soon to help you further with this issue :)
    
    Thanks.

    Hey Jawad,

    Please check this link which will show you how to configure email for your app: https://devdojo.com/forums/discussion/general/geekshop-reset-password-problem

    Let me know if that helps. If not, we'll be in touch soon to help you further with this issue :)

    Thanks.

  • jawad-ali 2 years ago
    Hi Admin,
    
    I have tried google smtp setting and also  mailgun settings but I dont know where i am making mistake, could you please help me in setting up this thing "Forgot Your Password" 
    
    I am still getting this error
    "Swift_TransportException in StreamBuffer.php line 268:
    Connection could not be established with host smtp.gmail.com [Connection timed out #110]"
    
    Many Thanks

    Hi Admin,

    I have tried google smtp setting and also mailgun settings but I dont know where i am making mistake, could you please help me in setting up this thing "Forgot Your Password"

    I am still getting this error "Swift_TransportException in StreamBuffer.php line 268: Connection could not be established with host smtp.gmail.com [Connection timed out #110]"

    Many Thanks

  • devdojo 2 years ago
    Hey Jawad,
    
    Can you send me over a message at https://codecanyon.net/user/devdojo with your Gmail credentials and FTP credentials and I can try and help you get that configured :)
    
    Thanks. Talk to you soon.

    Hey Jawad,

    Can you send me over a message at https://codecanyon.net/user/devdojo with your Gmail credentials and FTP credentials and I can try and help you get that configured :)

    Thanks. Talk to you soon.

  • jawad-ali 2 years ago
    Hello Admin,
    
    Any Update on this issue?
    
    Thanks

    Hello Admin,

    Any Update on this issue?

    Thanks

  • devdojo 2 years ago
    Can you check if your hosting provider has SMTP blocked by default. This seems to be the problem that I'm seeing while searching around for this issue. Take a look at this article: [https://stackoverflow.com/questions/27957461/digital-ocean-and-gmail-smtp-server-give-error](https://stackoverflow.com/questions/27957461/digital-ocean-and-gmail-smtp-server-give-error)
    
    Who is this hosted through? Let me know :)
    
    Thanks. Talk to you soon.

    Can you check if your hosting provider has SMTP blocked by default. This seems to be the problem that I'm seeing while searching around for this issue. Take a look at this article: https://stackoverflow.com/questions/27957461/digital-ocean-and-gmail-smtp-server-give-error

    Who is this hosted through? Let me know :)

    Thanks. Talk to you soon.

  • jawad-ali 2 years ago
    <p>website is hosted at one.com.</p>
    
    <p>As per them .....
    it should be send.one.com.
    http://one-docs.com/guides/en/setup-smtp-for-gmail/</p>
  • jawad-ali 2 years ago
    Hi,
    
    Is that helpful for you?

    Hi,

    Is that helpful for you?

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